How can eLearning promote the acquisition of new skills for functional illiterate employees?
September 8th is International Literacy Day. Western countries, such as Italy, can remain calm with a literacy rate close to 100% of the population, far from the 31% of some of the poorest countries in the world, such as Niger ( World Bank data). Yet, even in the most advanced democracies, there is a problem linked to adult literacy: functional illiteracy. What is it and how widespread is this phenomenon in Italy and the rest of Europe? How does functional illiteracy affect work skills and productivity in the private and public sectors and, above all, how can it be combated? Can eLearning be the answer?
Functional illiteracy is defined as the difficulty that adults who are perfectly capable of reading, writing and calculating have in understanding the meaning of texts and quantities (from newspaper articles to bills to public administration communications) related to daily and working life and in using information in written form. According to Skills Matter, a PIAAC-OCSE survey of 2013-2015, Italy has the sad record in Europe, together with Spain, with 28% functional illiterates, second only to Turkey and its 47%. In the Scandinavian countries and Denmark the average is 9%.
According to a paper presented at the ICCHP conference, half of the functionally illiterate people in Germany (7.5 million people) are in employment. For Italy there are no official data on this subject, but to understand the impact that functional illiteracy can have on the world of work, we need to cross-reference other data concerning the level of education and key digital skills:
All this makes the present and future workforce vulnerable to the new opportunities and challenges of the ongoing digital transformation in the public administration and Italian companies. For this reason it is necessary to intervene immediately with traditional and new tools.
The quality of education is clearly the only way to prevent functional illiteracy: reading and reworking texts of different kinds can help improve understanding and written expression. For adults, the key is continuing education, which still affects a low percentage of workers, 30% against 43% of the OECD average.
In a country with a high rate of functional and computer illiteracy, how can online courses be the solution?
Actually eLearning has all the potential to support continuing education and training:
Understanding the content of texts and documents of all kinds, being able to assess the numerical variables of everyday life and using technology and the internet for professional purposes are fundamental skills for social and working life in the new millennium. eLearning helps to ensure that everyone achieves these skills thanks to its ability to involve every type of student in an interactive and flexible way.
Translated with www.DeepL.com/Translator